Privacy Policy

Privacy Policy

Effective Date: June 11, 2026

Thompson Home Stewards, LLC ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our property management and handyman services.

1. Information We Collect

To provide premium property care and schedule service appointments, we collect the following personal information directly from you:

  • Identifiable Information: Your name, email address, and phone number.

  • Property Information: Your physical property address.

  • Visual Documentation: Photos of your property or specific project areas to help us assess maintenance needs.

2. How We Use Your Information

We use the collected information strictly to manage your property services, including:

  • Scheduling and confirming service walkthroughs and appointments.

  • Assessing maintenance requirements and technical projects via your uploaded property photos.

  • Sending updates, service reports, and billing details regarding your property’s operational health.

3. Sharing and Disclosure

We respect your privacy and demand absolute discretion when handling your personal information and estate data.

  • No Third-Party Sales: We do not sell, rent, or trade your personal information to third parties.

  • No Rotating Crews: Your information is kept strictly internal. We do not dispatch a rotating, unpredictable crew of sub-contractors to your home; your details are only accessed by authorized personnel managing your property.

  • Legal Compliance: We will only disclose your information if required to do so by law or in response to valid legal requests by public authorities.

4. Data Security and Retention

We implement industry-standard administrative and technical security measures to safeguard your physical addresses, contact information, and property photos from unauthorized access or disclosure. We retain your personal data only as long as necessary to fulfill your service plans and legal obligations.

5. Your Rights

You have the right to access, update, correct, or request the deletion of the personal information we hold about you at any time.

6. Contact Us

If you have any questions about this Privacy Policy or wish to update your personal data, please contact us:

Thompson Home Stewards, LLC Daniel, Founder & Property Steward

Wilmington, NC & Surrounding Communities

daniel@thompsonhomestewards.com

910-209-1838